Privacy

PRIVACY POLICY

1. Introduction

RAW Labs SA respects your privacy. This Privacy Policy explains (i) what information we collect through your access and use of our website accessible at http://www.raw-labs.com and http://just-ask.raw-labs.com (the “Platform”) as well as through your access and use of our services (together the “Services”); (ii) the use we make of such information; and (iii) the security level we provide for protecting such information.
By accessing and/or using the Services, you agree to the terms and conditions of this Privacy Policy and are aware that our policies may change in the future to adapt to future practices, technology or modification in the law.

2. Collected information

When you use or access the Services, we may collect your personal data such as your user name, email address, affiliation information, IP address, or other information that can be used to identify you or contact you (“Personal Data”). For example, we collect this information when you access and use our Services by logging in to our Services which will enable you to add data, build queries, and/or create data plots on the Platform. From time to time in the future, we may offer additional features, services and promotional opportunities that would require you to submit Personal Data to participate.
We also collect the personal information from third parties plugins/websites that is provided by visitors who submit that personal data through the Website.

3. Use of collected information

We use Personal Data that you provided us to perform the Services for which the data was collected, such as creating data plots according to your specific queries on the Platform.

4. Third party websites

The Website may contain links to other web sites. Please note that this Privacy Policy does not apply to the practices of any company or individual that we do not control, nor to any websites that may be linked from our Website. You should carefully review the privacy policies of any websites that you visit from ours to learn more about their information and privacy practices. The collection and use of your personal information shall be governed by such other party or website’s privacy policy. We cannot be held responsible for their privacy practices. In particular data storage is processed through Amazon Web Services and/or Dropbox, of which privacy policies can be found on their respective websites.

5. Communication to third parties

We may in some limited instances communicate your Personal Data to third parties to whom we outsource the performance of some Services (such as storage of data, e.g. Dropbox and Amazon Web Services, and analyzing usage and performance of the Services for statistical purposes).
We will disclose Personal Data as required by law, or if in our judgment it is necessary to protect us or the users of our Services from loss or liability.

6. International transfer

Your Personal Data may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. In submitting such Personal Data, you specifically agree to that transfer.

7. Cookies

We also use “cookies” to collect information. A cookie is a small data file that we transfer to your electronic device and is stored on your electronic device. When you access and use our Services, e.g. our Website, the cookie identifies your electronic device. We also use cookies to measure the traffic to and usage of our Services and their different features, and other miscellaneous uses. Our Cookies Policy is set forth hereinbelow.
If you do not wish to have cookies placed on your electronic device, you should set your browser or electronic device to refuse cookies before using the Services, with the drawback that certain features of the Services may not function properly without the help of cookies.

8. Privacy Policy changes

We may change this Privacy Policy from time to time, and at our sole discretion. If we do it, then we will post the amended Privacy Policy on the Website. By your renewed access and use of the Services after the changes, you agree to the modified Privacy Policy. In all cases, use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

9. Review and Access

Upon request, we will provide you with a summary of the information we collect about you. Unless otherwise required by mandatory applicable law, you will have the opportunity to correct, update, modify or delete this information by sending an e-mail to support@@raw-labs.com.

10. Governing law and jurisdiction

This Privacy Policy and all matters arising out of or relating to this Privacy Policy shall be governed by the substantive laws of Switzerland, without regards to principles of conflicts of laws thereof.
Any controversy, claim or dispute arising out of or in relation with this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts of our registered seat subject to an appeal to the Swiss Supreme Court.

11. Questions

If you have any question about this Privacy Policy or our policies, please contact us at support@@raw-labs.com.

COOKIES POLICY

1. Type of cookies used

We use several types of cookies. Some are essential, while others you can opt out of or block. Opting out or blocking some cookies may affect the functionality of the Services.
The below explanations shall help you to make informed choices about the information you provide to us when you access and use the Services, in particular when you visit the Website.

2. Why and how we use cookies

There are broadly four reasons why a cookie might be stored on your electronic device when accessing and using the Services:
cookies that make the Services work properly for you;
cookies that collect data about your use of the Services which is then used on an anonymous basis to help us improve our Services;
cookies that remember your preferences and make the Services easier for you to use;
Cookies that are placed by third party services which allow a full access and use of the Services online. We have no control over these third party cookies.
These cookies are placed on your electronic device either by us or by the third parties whose services we use as part of our Services.
Some cookies are retained in your electronic device for only as long as you access and use the Services, while others persist for a longer specified or unspecified period.

3. How to block cookies

You can restrict or block cookies which are set during your use of the Services by changing your electronic device’s or browser’s settings. For more detailed information, see http://www.AllAboutCookies.org. Some Services may not work if you completely disable cookies, but many third party cookies can be safely blocked. Check also information in your browser’s help section for specific instructions on how to manage cookies.

4. Strictly necessary cookies

Some cookies we place on your electronic device ensure that the Services, deliver you information and/or services securely and optimally. You must accept these cookies to be able to make use of the Services.

5. Functionality cookies

Some cookies enable websites to remember choices persons make, for example, user name, and language or text size. These cookies are known as “functionality cookies” and help to improve a person’s experience of a website by providing a more personalized service.

6. Performance cookies

We use a number of tools that monitor your use of the Services to help us improve and customize the provided information and/or services. In particular the Website uses the Cookie Google Analytics which collects information and reports website usage statistics without personally identifying individual visitors to Google. You can opt out of providing us with this information if you wish, with no impact on your experience of the Website. To opt out of being tracked by Google Analytics when using the Website: https://tools.google.com/dlpage/gaoptout/.

7. Third party cookies

The Services use third party services or software. Many of these services may set cookies on your electronic device.
You can block or remove cookies yourself by altering the settings of your electronic device or browser. Blocking these cookies is unlikely to impact on your experience of the Services.